Shipping policy

Orders are shipped from the Germany (for all orders from Europe/Asia/Africa and Oceania) or USA (for all orders from South America and North America). Shipping days are working days, calculated from the day of the order placement.


In stock orders

Normally items in stock will be shipped within 2 working days. Please note that for orders outside the EU shipping time might take up to a week due to customs clearance.


Pre-orders

Items on pre-order will ship by the date stated on the product page.


Germany

Service Transit time Cost
Standard DPD 2 days Free over 100 EUR
Standard DPD 2 days 10 EUR below 100 EUR

 

Europe / EU 

Service Transit time Cost
Standard UPS  3–5 days Free over 100 EUR
Standard UPS 3-5 days 20 EUR below 100 EUR

 

 

Europe / non-EU

Service Transit time Cost
Standard UPS  5–7 days Free over 100 EUR
Standard UPS 5-7 days 25 EUR below 100 EUR


USA

Service Transit time Cost
Standard UPS  3–5 days Free over 100 $
Standard UPS 3-5 days 20 $ below 100 $
Standard UPS 5-7 days 20 $ for Alaska, Hawaii and Puerto Rico



Canada

Service Transit time Cost
Standard UPS  5–7 days 25 CA$

Other International

Service Transit time Cost
Standard UPS worldwide 6–14 days 100 EUR
Standard UPS worldwide 
6–14 days
20 EUR below 100 EUR